A. We only collect personal information with your consent, and which is necessary for our business. We collect this information so we can deliver a great burger experience and tailor our messaging to your interests.
Q. How do I start ordering?
A. What are you doing reading FAQs?! Quick, click here! The estimated order wait time to your location will be shown. Start adding items from the menu. When you've finalised your order, click the 'check out' button and run into your chosen Grill’d restaurant. Or drive, your call.
Q. How do I place an advance order?
A. Click on 'Order for later”. Choose items from the menu and click the 'Check out' button when you're done. We cook your tucker fresh to order based on the time provided. Please note, you can only currently order for the current day.
Q. Is there a minimum order value?
A. Minimum order is $9.
Q. What are the payment options available to me?
A. We accept credit & debit card payments. Credit card payments require either VISA or MASTERCARD as we do not accept other credit cards.
Q. How long do I need to wait for my order?
A. The wait time will be shown during your order and during checkout and calculated based on current demand. We prepare fresh to order.
Q. Can i get a copy of my receipt?
A. Sure can. Head over here and our team will be able to dig that out for you.